The Gate & Garage Door Company

Please read before installation

Installation Information

A few important points so your installation day goes smoothly.

Electrical supply

The Gate & Garage Door Company Spain is not a certified electrical contractor. All automated doors, garage doors and roller shutter systems are installed using standard plug-and-socket connections only.

It is the client's responsibility to make sure a suitable and compliant power outlet is available at the installation location before the agreed installation date. We do not carry out fixed wiring, electrical alterations or new power point installations.

If no suitable power supply is available, installation may be delayed until this requirement is met.

Automation & components

We only install and automate doors using approved systems supplied or specified by The Gate & Garage Door Company Spain.

We do not install, connect or integrate third-party automation systems, motors, controls or accessories to doors that we manufacture or install. This ensures safety, reliability and correct operation of the finished product.

Ground levels & structural preparation

All doors are installed so the finished door or roller shutter is level and operates correctly.

Any required ground levelling, concrete works, structural alterations or surface preparation are not included as part of our installation service.

Where preparation is required, we're happy to arrange quotations from qualified subcontractors to carry out the necessary pre-installation works on your behalf.

Unforeseen conditions & existing structures

While every installation is carefully assessed in advance and existing structures are visually inspected, we cannot be held responsible for unforeseen issues that arise once installation works have started.

Many properties, particularly older buildings, may contain hidden weaknesses, poor-quality substrates or previously repaired areas that are not visible during an initial assessment.

Damage to existing finishes

We take all reasonable care to avoid damage to surrounding structures and finishes. However, with some existing materials — cement-rendered walls, plaster, tiles or aged masonry — minor cracking, chipping or surface damage may occur during drilling, fixing or installation.

Such damage is beyond our control and we cannot be held liable where it results from underlying material weaknesses or pre-existing conditions.

Additional works

If unforeseen structural or installation-related issues prevent safe or correct installation, works may need to be paused. Any additional remedial works, alterations or repairs will be discussed with you and, where necessary, quoted separately.

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